WhatsApp Business API Automation
Consent-based WhatsApp messaging for lead capture, reminders and support.
WhatsApp has strict template and consent rules. We design opt-in flows, approved templates and a human handover, and we keep marketing and service messages separate.
What we build with WhatsApp
Lead capture
Click-to-WhatsApp ads and website buttons start a qualified conversation.
Appointment reminders
Template messages confirm, remind and reschedule with opt-out handling.
Support triage
Common questions are answered; complex ones are routed with full context.
How we work
We start with one workflow, connect it in a staging environment, test failure paths and only then move to production. Credentials stay in your accounts, access is scoped, and everything is documented so your team can operate it.
Guardrails
Consent, rate limits, retries, duplicate checks and a human escalation path are part of the build, not add-ons. If a step fails, the workflow alerts someone instead of silently dropping the task.
Frequently asked questions
Can you work with our existing account?
Yes. We build inside your account where possible, with scoped access. You keep ownership of the workspace, credentials and data.
How long does an integration take?
A single workflow typically takes two to four weeks including testing. Multi-system builds are split into phases.